如何准确汇报生产进度-英文邮件模板大全(2022)

这里有一些很好的提示,帮助你使用电子邮件与客户进行有效的沟通。

让你的客户了解他们的订单状态是很重要的。这里有一些很好的提示,可以帮助你使用电子邮件与客户进行有效的沟通。

首先,发送一封确认邮件,说明他们已经成功下了订单。在整个过程中,用电子邮件告知他们关于接收、处理和运送他们的订单。

当你收到客户的电子邮件时,立即阅读,然后回答任何需要立即解决的问题。如果你没有立即回答,请在24小时内回复。这将向你的客户表明,他们对你很重要。

你发给客户的每封电子邮件都应该是专业的,并尊重客户。始终保持你的电子邮件友好、热情和礼貌,即使客户对你不礼貌或不尊重。如果客户提出他们的订单有问题,请为造成的不便道歉,并解释如何尽快解决。一定要感谢他们提请你注意这个问题。

基本原则

向客户汇报订单完成状况时,需要注意以下的细节

主题描述邮件内容

在你写的每封电子邮件的主题行,描述信息的内容。例如,”您的订单#12345 “会让客户知道他们应该花多长时间阅读这封邮件。如果客户有很多来自你的邮件,这将帮助他们确定阅读的优先次序。

避免语法错误

在你的电子邮件中要特别注意拼写和语法。你要做到专业,而不是粗心大意的用词!

少放超链接

将每封电子邮件中的链接数量保持在最低水平,因为许多客户担心点击错误的东西。在发送任何链接之前,包括一个解释也是很有帮助的,这样客户就知道它是用来做什么的。

少用粗字体

使用粗体和斜体来强调信息的重要部分,但尽量不要过多地使用这些东西,因为它可能看起来像你在对你的客户喊话。

礼貌结语

在每封电子邮件的结尾,要有礼貌地告别,如 “谢谢你的订单 “或 “希望你喜欢你的产品”。

订单确认

当客户收到他们的订单时,发送一封确认邮件,并包括你的联系信息,以便他们知道如果他们有任何问题或疑虑,可以如何与你取得联系。

以下是一些模板,希望能够能对你的日常跟进文案写作有所帮助。

如果你有任何评价,欢迎在评论区留言。

邮件模板

模板1

Dear Mr. [redacted],

Production is progressing well, and we are aiming to send you updates per email once a week to keep you in the loop with relevant data and information about your order.

Key points: We have completed 90 per cent of the assembly work and expect to make around 50 units this week.

Once the hardware revision comes back finalized, we will be sending out updates on production status so you can confirm all is going to plan.

If there are any build issues following the S/N 003 test run, please reach out immediately to XXX.com with your contact information.

We are working closely with them to ensure no delays in your production run.

The status of the S/N is as follows: **S/N 001** – Pre-production samples have passed FCC, CE, UL and IEC certification tests.

S/N 002: We are awaiting the final test results due in October.

S/N 003: We are awaiting the final test results due in November.

S/N 004: We are awaiting the final test results due in December.

I will be sending this update via email. Please let me know if you have any questions or have anything else I can help with.  

Kind regards,

模板2

Dear Mr Customer,

About your request for a report on our production progress, we advise that the project is going as planned. Therefore, we will deliver the finished product on time as previously stated in the contract.

Thank you for your understanding and patience during this process. We look forward to doing business with you again shortly.

Best regards,

模板3

Dear Customer,

Thank you for your patience in waiting for the production of a product. We are pleased to confirm that we have now completed this work and will be forwarding it to you by freight next week. We apologize sincerely for any inconvenience caused. For information, our internal quality control process highlighted a small percentage of faulty items returned to the supplier for replacement.

We look forward to seeing you again soon and thank you for your custom.

Best regards

模板4

Dear Sir or Madam,

It is my pleasure to report that the production of your recent order has caught up with the schedule. This is partly due to the diligence and skill of the people on our shift—-all of whom I would like to recognize for their hard work.

I should also mention that we have had one or two quality control issues-—-nothing serious, just the usual problem with a product that is received from suppliers. These issues have been dealt with as they arise, and I am sure that we shall maintain our high-quality standards.

I hope to visit you in person soon and discuss ongoing business (and perhaps a bonus). I look forward to hearing from you at your convenience.

Yours sincerely,

模板5

Dear customer:

I hope the following production progress report will help arrange your purchase order.

The 〇〇〇 project continues to progress smoothly. Currently, our scientists are very close to reaching an agreement with their research group in xxx. If all goes well, we should receive samples of the new technology xx days from now.

The next step is to establish an integration team to test the new technology with our existing products. We should have these teams in place xx weeks from now.

If the testing goes well, production on a small test run will begin immediately after all agreements have been finalized. This will take about four months.

I hope you understand that while we have made good progress, additional setbacks can be expected due to the new technology’s experimental nature. I will keep you informed as we near completion.

Thanks again for your business!

John Doe

VP of Sales and Marketing 

模板6

Dear Mr Customer,

Thank you for your order of “Product B”. We are pleased to inform you that the product has been completed and the goods have already been dispatched from our factory. The specific time of delivery is March 28th. Please note that the date is an estimate only and does not constitute a term of our original contract.

If you have any queries or concerns, please contact our customer service representative at [contact phone number].

We look forward to your continued business and hope that this next transaction will be as pleasurable as the last.

Best regards,

模板7

Dear Mr Customer,

Thank you for your email. We are pleased to inform you that our production team has finished the first batch of products and is currently in the process of shipping them by sea to your company’s warehouse. As previously agreed upon, they will be airlifted directly to your office within three days after finishing up the check-in at the warehouse. On another note, we have also developed a new product announced by the end of this year. As always, your satisfaction is our primary concern, and we are looking forward to your response.

Sincerely yours,

The Production Department

模板8

Dear Mr John Smith,

I am writing this email to inform you about the current state of production progress. As stated in our contract, we agreed on sending out weekly reports. The last one was sent two weeks ago, and therefore I would like to update the situation now. We will continue sending these emails every week until the order is complete. Once again, here is the current state:

Yesterday we finished the first 100 pieces of your order. We are currently working on the second 100 and expect it to be completed by next week. Once these 200 pieces are done, we will start with the packaging for shipment.

The progress so far is as expected, and everything should go according to plan.

Kind regards,

模板9

Dear Mr/Mrs Customer,

We have completed the production of your order number. We are now inspecting the finished product before packaging and shipment to you. We expect to ship them out by November 30th. If you have any questions, please do not hesitate to ask us.

My name is Lisa Li, I am an Admin Assistant in Limo Inc. We shipped your order last Monday before the Chinese New Year.

Thanks for your time and attention; I hope we can do business again shortly.

Best regards,

Lisa Li

模板10

Dear Mr/Ms. Customer,

Thank you for your patience while waiting for our call. I’m emailing to give you an update on the current status of your leather wallet order. Unfortunately, there has been a hold up with production due to technical difficulties with the machine that stitches the wallets together. We are working closely with our manufacturer to resolve this problem. Our manufacturer assures us that they are working as quickly as possible to ship you your order despite the delay.

I understand how frustrating it does not to know when you will receive your products. However, without this information, I cannot give any further insight on an expected delivery date at this time. We hope to have a more specific date for you in the next few days.

We’ll be calling you today to let you know about any updates we receive. We apologize again for this unforeseen delay. Rest assured that once your order is shipped, you will receive it as soon as possible.

Best regards,

# let's Grow Your Brand

如需任何帮助,欢迎随时联系我们

Together We can Make Your Business Great Again

Post Views: 442