How to negotiate with your customer about the payment terms by email.

模板1

Dear customer,

I am writing this email regarding the payment terms of our recent agreement.

Please see below:

Since I have given you a discount on my services and we also started our business relationship earlier than expected,

I would like to propose some different conditions for future payments.

Suppose you do not want to accept these payment conditions. In that case, I am okay with continuing our relationship under the previous terms.

I have checked my account for the last three months and noticed that you always paid after 30 days.

As mentioned in our agreement, you are paying me after 10 days. Therefore it would be better if we change this term to 10 days from now on.

I understand that this may be a little inconvenient for you and I would like to compensate you for this change by giving you a small discount.

An 8% discount should make up for the days we work under different terms.

Suppose you do not want to accept these new conditions. In that case, we could just continue our business relationship under the previous terms.

Thank you for your understanding and cooperation,

Your Partner

模板2

Dear customer,

Thank you for your purchase. I hope that the item serves you well.

As promised in our agreement, I would like to discuss the payment terms again now that you have received your order.

While I waited 30 days before invoicing my last client, I realized he was also your client.

Would you mind if I invoice you earlier than the typical 30 days?

I would like to clarify that this is not an obligation on my part but rather a request.

I hope that with these conditions we continue our good business relationship and look forward to your response.

Sincerely,

Your Partner

模板3

Hello, thank you for placing your order. I hope that the item serves you well.

Since we started our business relationship around two months ago, I would like to ask about the payment term again as per our previous agreement.

My last customer was invoiced 30 days after the invoice date, but I understand that you are paying me after this term.

Would it be possible to change our payment term to 10 days from now on?

I would like to clarify that this is not an obligation on my part but rather a request.

Please let me know what you think about these conditions.

I hope that with these conditions we continue our good business relationship and look forward to your response.

Sincerely,

Your Partner

模板4

Hello friend, thank you for your purchase. I hope the item serves you well.

For this order, I would like to talk about payment terms.

A down payment of 30% is required for production, while the rest of 70% is required before shipment.

I would like to ask if you have any problems with these payment terms?

Thank you for understanding, and I hope that we can continue our relationship under these conditions.

Best regards,

Your Partner

模板5

Email sent from the sales representative to the customer.

Dear Sir/Madam,

Thank you for your order of xxx. Your order number is 【order number】. Delivery will occur within 10 days; please keep an eye out for the delivery person’s visit.

In terms of payment, we can accept cash on delivery or a bank transfer. In either case, please complete the transaction within 7 days from the date of this email.

If you have any questions, please do not hesitate to contact us. Our sales representative’s name and phone number are listed below: 【sales representative’s name and phone number】

Best

模板6

Dear

Mr Customer,

Thank you for your order for the products numbered 1 to 5, as detailed in our email dated 1/1/2015. We confirm that we have received your payment as stated in the net 30 days term.

As per our previous agreement, we can offer you a discount if you pay us all the amount now. Please let us know if you agree to this change.

Regards,

Sales Team, Customer Ltd

模板7  

Dear Jack,

About the payment by LC 100%, we would prefer if you could pay by TT. We already discussed this earlier, so I hope it is not a problem for you anymore.

Please let me know what your final decision is. If you need any assistance with the documents, please let us know as well.

Regards,

Customer support team

模板8

Dear Steven,

100% LC payment is not our preferred payment term. Please consider our offer to make it TT payment for 30% down payment,  70% LC payment. If you are not happy with our offer, please let us know your preferred payment term. We need to have an agreed payment term to start processing your order without any delay.

Thank you,

Accounts team, Customer Ltd

模板9

Hello Jake,

Thank you for your order. We are happy to hear that you are satisfied with our price.

We can make a 50% TT payment initially and a 50% LC payment when the goods arrive. Kindly send us a copy of the proforma invoice, including the shipping terms, so that we can start working on your order right away.

Attached, please find the delivery schedule for your order.

Please let us know if you have any questions or concerns about the payment term. If you are still in need of assistance, please do not hesitate to contact us again.

Thank you,

Sales team, Customer Ltd

模板10

Dear George,

We are glad that you have decided to order from us again.

As per our previous agreement, we can offer you a 15% discount if you pay us in full now by TT for this new order. Please confirm if it is okay with you and let us know what payment term would suit your needs best.

Thank you,