如何有效让客户复购-英文邮件模板大全(2022)

repeat order email

如何写一封邮件来推动客户向我们下新的订单。

我们的目标是产生新的客户并增加我们的销售量。

首先,我们必须了解我们的目标客户的情况。作为一个小企业,我们可以很快从以前的客户那里得到这些信息,他们会再次向我们订货。以下是你可能发现的信息。

– 每年的收入或购买历史

– 个人兴趣或爱好

– 他们喜欢或不喜欢什么

得到这些信息后,你可以将其用于你的优势。通过了解他们感兴趣的东西,你可以创建一个电子邮件,吸引他们的注意力,鼓励他们再次从我们这里购买。

有时,关注一些客户的个人兴趣,而不是仅仅宣传他们,是很好的做法。例如,如果你知道他们喜欢星战,你可以创建一个以星战为主题的电子邮件。使用这种方法有无穷的可能性。其目的是鼓励客户购买,或者通过增加你的业务或服务的多样性来鼓励客户购买或两者。

如果你没有任何以前客户的信息,你可以尝试通过提供免费的代金券或折扣来要求他们。这就是为什么你必须与你以前的客户保持良好的沟通。

邮件模板

 

模板1 

Dear

Hello there!

We hope this email finds you well and enjoying your day/week/month/year.

We noticed that you have been placing regular orders with us for the last six months, and we just wanted to thank you for your support. You are one of our most loyal customers, and we genuinely appreciate it.

On top of letting you know how much we value your business, we also want to reach out and ask if there is any way that we can help you out. We noticed that your orders have been consistently getting smaller, and we wanted to know if there was a way for us to provide better service for you.

In any case, please don’t hesitate to contact us via email or phone call, if for anything else, just to say hello!

Thank you once again

模板2 

Dear all,

Today, we have good news for all members.

We have reduced the price of our new model of laptop from 200$ to 175$. You can order it on our site by clicking here 《 www.example.com 》. With this new laptop, you can play all kinds of games with no problem and use it for work.

We have one more good news. We have a new promotion going on from November to December; you will get a 100$ gift card by placing an order of over 650$. In the next paragraph, I’ll show our price list.

New laptop: https://www.example.com/laptop

Price list: https://www.example.com/price-list

We also provide free delivery to our members, so there is no need to consider the delivery price. Please contact us for more information by clicking here 《 www.example.com 》 and place an order as soon as possible!

Our customer service is available for you 24 hours a day, 7 days a week. Please click here 《 www.example.com/help 》 to contact us anytime, and we will get back to you within 12 hours during weekdays and 32 hours during weekends and holidays.

If you have any questions about our products or need any help, please feel free to contact us by clicking here 《 www.example.com/contactus/ 》 and we’ll be happy to help you!

We hope all our members can benefit from this and enjoy your shopping on our site!

Best regards,

Manager of Marketing Department

模板3 

Dear [Customer Name],

Thank you for your purchase of [item]. You can be sure that we will send our best efforts to arrive at the place you want. We hope you’ll always choose us when looking for [type] products, and we’d like to offer you a new unique discount code.

If you haven’t already, please take a look at our most recently added items. We have many fantastic deals, and we hope they will help you make your next order with us!

The following discount code is valid for 1 week from today: [Discount Code].

I wish you all the best!

Best regards,

P.S.: Do not forget to share our site with your friends, family and coworkers. It’s the easiest way to help us grow!

模板4 

Dear Sir or Madam,

I am writing to follow up on my previous email of 10/28/2012.

As you know, I met with you on Tuesday, 12/4/2012 and left a document with all the details of our special offer for December. Since then, I have not heard back about whether or not your company is interested in taking advantage of our request for this month.

We are still available to make the same special offer that we discussed on Tuesday. We have an opening on January 15th and would be able to give you a 10% discount on your purchase order. This is the only time that our company will be offering this exceptional throughout next quarter.

I look forward to your reply and hope to schedule a meeting soon to discuss our updated catalogue. I am available at the number below or by email.

Thank you,

John Doe | Customer Service Associate

模板5 

Dear [customer name],

I hope you’ve been well.

We’re currently running a [discount/offer] on all our [products]. It’s the perfect time to place new orders and stock up while making room for upcoming inventory.

As always, we offer free shipping and returns on orders over $10,000. We value your business and hope you continue to enjoy shopping with us.

We’re also running a [x% off] promotion on our [x]. If you’re looking for something different, this is certainly worth checking out.

Thank you again for your continued support, and we look forward to seeing your order soon!

Best regards,

Your Friends

模板6

Dear friends,

We’d like to thank you for your support and trust in placing orders with us. Our products are becoming more popular each day, so we should take advantage of the momentum and work even more challenging. As such, we would like to ask you to place a new order as soon as possible. Then make sure your friends, colleagues and relatives see it. As you know, word-of-mouth is our best marketing tool. We’d like to remind you that the earlier you place your order, the sooner we will be able to start working on it and get it delivered faster than ever before.

Please note that placing an order with us has never been easier: just visit our webshop and pick up a product you’re interested in. Then fill out the order form with your contact details and delivery address. If you have any questions or need help placing an order, please don’t hesitate to call us any time on +phone number xxx or email our customer care team at info@xxxx.com.

Thank you. We are always at your service.

Best regards,

模板7 

Dear customer,

Happy to serve you again. May we have the honour of updating your records with our new product series? With our best quality and competitive price, we would like to know if you can place a new order for it.

Please kindly refer to our new product catalogue attached herewith. If there’s any question, don’t hesitate to contact us.

Best regards,

Regards,

模板8

Dear {!firstname_fix},

As you know, we have been working together for a few years now, and it is important to me that you feel satisfied as our customer. I hope you will allow me the opportunity to explain why I need your help. In exchange, I will make sure that the inconvenience is minimal.

When sales decline, it’s easy for me to see the data and say that our customers are satisfied. I don’t even have to consider the other possible reasons, such as increasing raw materials prices, rising labour costs, increasing transportation cost, increasing warehousing cost etc. The data doesn’t lie!

It is just not true that our customers are satisfied. If our customers were satisfied, they would place new orders to us. When sales decline, it’s because people are not buying from me! We need to act fast and reverse the trend before it is too late.

How can you help? It’s simple, really; All I need is for you to place a new order with a minimum quantity of {!ORDER_QUANTITY}.

When I say minimum quantity, let’s just say that it should be at least {!MIN_ORDER_AMOUNT} worth of products purchased. The more you order, the better it will be for both of us.

I know what you are thinking, “What will it take to make you happy?” If you place a new order, I will give you a special price of {!MIN_ORDER_PRICE}, and if your order is more than {!MIN_ORDER_AMOUNT} worth of products, I will include a free gift to make your day even better.

But wait – there’s more… if you place a new order by the end of this month, I will include another free gift if your order is more than {!MIN_ORDER_AMOUNT} worth of products.

I am trying to make it as simple as possible for you, and I assure you that the only thing we need from you is a confirmation email. You don’t even have to call us or email our sales department.

You might be wondering why I am taking such a long time with this email, and you deserve an answer. Our company has created a special incentive for our loyal customers. {!CUSTOMER_BONUS}

As soon as we reach 100 new orders/month, we will refund your last month’s purchase, and I will personally thank you with a complimentary dinner for two at {!CUSTOMER_RESTAURANT}.

Please let me know if there is anything else I can help you with.

Best regards,

模板9

Dear …

I am writing this email to you today because I wanted to let you know about a new promotion. If you place an order for … (item) before … (date), then we will give you… (product/service etc.) absolutely free. This offer is available to all our customers, and as such, it would really be a good time for you to place a new order.

Best regards,

模板10

Dear Sirs,

We are a recently opened factory which recently got started up in Guangzhou, China. We have been receiving many requests from our customers about the possibility of ordering personalized gifts. We would like to announce that we have already finished product testing and are in top condition. We provide high-quality goods for low prices because we buy products directly from factories, which lowers the cost. We pass these savings on to our customers.

We expect your new orders, and we will be glad if you can refer your friends and family and let us know if there is anything else we may provide you with for your purchases.

Yours sincerely,

Factory Manager

模板11: PP rattan furniture

Hello, Loyal Customer,

We hope this message finds you well. It’s been a little while since we’ve had the chance to speak. As the weather gets nicer, we imagine you’re spending more time outdoors. We are excited to announce that our latest shipment of PP rattan furniture has arrived! This is the perfect addition to any patio or backyard, and I am excited to share this news with you.

Take a look at our latest arrivals: (include link to collection or product page)

With so many great options available, we’re confident you’ll find the perfect fit for you. Our team is always here to help answer any questions you may have.

Thank you for your continued support.

 

模板12: PP rattan furniture

Hello, Loyal Customer,

We are happy to see you back on our website looking for more PP rattan furniture! You are obviously a discerning shopper who knows quality when they see it. We appreciate your business and hope you will continue to shop with us for all of your PP rattan furniture needs.

As a thank you, we are extending a 10% discount to your next purchase. Simply enter the code LoyalCustomer10 at checkout and the discount will be applied.

We hope to see you back soon!

Sincerely,

The PP Rattan Furniture Team

模板13: PP rattan furniture

Hi (Name),

We delivered rattan furniture to you this summer and hope that you enjoyed it! We’re now receiving lots of orders for next year’s inventory, so we wanted to give you the opportunity to order early.

Income or purchase history: _________________________________________________

Personal interests or hobbies: _________________________________________________

What they like or dislike: _________________________________________________

We’re offering a special discount for customers who place their orders before the end of the year, so don’t hesitate to get in touch! We’ll be happy to answer any questions you have and help you get your order placed.

Thanks, and we look forward to hearing from you soon!

Sincerely,

(Your name)

模板14: PP rattan furniture

Hi

If you’re like most of our customers, you’re always looking for ways to improve your home. That’s why we’re excited to offer our latest collection of PP rattan furniture.

This furniture is perfect for any home, whether you’re looking to update your patio or deck, or want to add a touch of luxury to your indoor living space.

What’s more, our rattan furniture is built to last, so you can enjoy it for years to come.

So why wait? Order now and take advantage of our special introductory pricing. Plus, we offer free shipping on all orders over $500.

Don’t miss out on this incredible opportunity. Order now!

Thank you for your continued support.

Regards,

(Your name)

模板15: Lithium battery

Hello (Name),

Thank you for your continued support of our business. We appreciate your loyalty and are excited to offer new products that we think you’ll love.

Our new line of lithium batteries are the latest in technology and offer superior performance to any other battery on the market. We’re confident that you’ll be impressed with the results.

To sweeten the deal, we’re offering a discount for all new orders placed within the next month. We hope you take advantage of this offer and continue to support our business.

Thank you,

(Your name)

模板16: Lithium battery

Hello (Name),

As a previous customer, we wanted to let you know that we have released a new and improved lithium battery for home solar systems. This new battery is perfect for those who are looking to increase their energy efficiency and save money on their electric bills. We believe that this new product will be of great interest to you and we would like to offer you a special discount on your next purchase.

To take advantage of this offer, simply use the code “NEWBATTERY” when placing your next order with us. We hope that you will take advantage of this great offer and we look forward to doing business with you again soon.

Thank you for your time,

模板17: Lithium battery

Hello (Name),

We are excited to let you know that we have a new release of lithium batteries for solar panel battery systems. This is a great opportunity to upgrade your system and improve its performance.

Here are some of the benefits of our new lithium batteries:

-Higher energy density, meaning more power in a smaller package

-Lighter weight, making it easier to transport and install

-Longer life span, meaning you won’t have to replace your batteries as often

If you are interested in upgrading your system, we would be happy to provide you with a quote. Simply reply to this email or give us a call at (PHONE NUMBER).

Thank you for your time,

(YOUR NAME)

模板18: Lithium battery

Hello (Customer’s name),

We are excited to let you know that we have a new released lithium battery for RV Solar Panel Battery Systems. This new battery is much improved and has following features:

– The capacity is 100ah which is 10% higher than similar products in the market;

– It has a longer lifespan with more than 2000 cycles;

– The built-in BMS system protects the battery against overcharge, overdischarge, and overload;

– It is much lighter and easier to carry than lead acid batteries.

We are sure that you will be very satisfied with this new battery and we can offer you a competitive price. Please feel free to contact us if you have any questions.

Thank you for your time.

Sincerely,

(Your name)

模板19: Faucets 

Hello (Customer Name),

As a valued customer, we wanted to let you know that we have released a new line of faucets with updated styles. We think you’ll love the new selection, and we’re confident that you’ll find the perfect fit for your home.

Here are some of the highlights of our new line:

– Sleek, modern designs: Our new faucets have a clean, contemporary look that will complement any décor.

– A variety of finishes : We offer a wide range of finishes, from classic chrome to on-trend brass.

– High-quality construction: Our faucets are built to last, with solid brass construction and ceramic valves.

To see our full selection of new faucets, please visit our website or showroom. Our knowledgeable staff would be happy to help you find the perfect faucet for your home.

Thank you for being a valued customer, and we look forward to helping you update your home with our new line of faucets.

Sincerely,

(Your name)

模板20: Tent stove 

Hello, Loyal Customer,

We have some great news! We’ve just released new styles of tent stoves that we think you’ll love. Take a look at the attached image to get a taste of what’s new.

Here are some specific details about these new products:

-They come in a variety of colors to match any tent: green, blue, red, and more!

-We’ve updated the design to be more compact and lightweight, making it even easier to take on your next camping trip;

-We’ve also added a new feature: a built-in igniter for easy lighting.

We think you’ll love these new styles and we can’t wait to get them in your hands. Place an order today and be one of the first to receive these new products!

Thank you for your continued support,

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