迅速跟进任何未支付的发票是至关重要的。 下面是一些基本原则,迫使对方付款。
工作完成后,立即发送发票。
告知客户所有工作的总成本以及余额是多少
让客户知道他们有一定的时间来支付余款,如 “从收货起30天”。
包括你的信息,如 “地址 “和 “电话号码”。
.如果可能的话,在电子邮件中放置一个发票的链接,以方便那些没有在电脑上保存发票的人。
如果你没有收到剩余货款,请通知客户,让他或她知道货物将被扣留待运,或者在某些情况下,转为收款。
要有礼貌,记住你不仅仅是在和客户做生意,还在建立一种可能会持续多年的关系。
为你的客户提供选择,如 “如果你有任何问题,请回复这封电子邮件 “或 “支付未付余额____”。
以下是一些模板,希望能够能对你的日常跟进文案写作有所帮助。
如果你有任何评价,欢迎在评论区留言。
模板1
Dear Sir/Madam,
It has come to our attention that the remaining balance of $20,000.00 on your recent wholesale order (#1019-4832) from XXX Corp. has not been paid yet. This outstanding amount must be paid immediately for us to ship out the remainder of your order and ensure proper distribution to the correct locations.
Please remit a check or money order in the amount of $20,000.00 to our office as soon as possible. If you have any questions about this invoice, please contact us at XXX, ext. 1234 or XXX@XXX.com.
Sincerely yours
模板2
Dear Sir/Madam,
I am the sales manager of K-wholesale Japan. I would like to confirm that we made a sale contract for one lot of < type of products > on July 19th, 2016 and received payment as a deposit on August 10th.
As the due date of payment is getting closer, I would like to inform you that we still haven’t received your payment for the balance.
When we do not receive your payment by September 5th, we will be forced to cancel this order and report our contract as “cancelled”.
Please let me know if you need any further information.
Sincerely,
模板3
Dear XXX,
Thank you for continuing your order with us. Your wholesale order will be shipped out after the payment is received. We have still not received the balance of $XXX. Please send us the price ASAP so that we can proceed with the shipment!
Thank you,
模板4
Dear Ms Mary,
We’ve received your order (Order No: 34533). According to our records, the total cost of the order is USD 15,000.00. The current balance due on this order is USD 8,000.00, and we will need you to make payment for this amount via Paypal before we can ship out the items in your order.
Please note that your order cannot be shipped until we’ve received payment for the balance of the order from you. If you have any questions, please don’t hesitate to contact us.
Thanks and best regards,
模板5
Dear customer,
We are writing to let you know there is a balance owing for your wholesale order. Please find attached the invoice that details the amount owed along with our bank account information. We appreciate your business and hope that you still think of us in the future.
Please feel free to contact us if you have any questions.
Thank you,
ABC Wholesale
模板6
Dear XXX
Thank you for placing the wholesale order. We sent you an email to confirm that we have received your order but did not receive a reply. Please find a copy of the payment below.
We will send out the wholesale order within 1-3 business days once we have confirmation of your balance payment. The total amount due is xxx. xxx.
Please contact us if you have further questions.
Best regards,
模板7
Dear Mrs Customer,
As discussed over the phone, please find attached a copy of the bill for xxx dollars (including shipping and handling). Please send me a check as soon as possible to settle this account.
Thank you very much for your time and cooperation; I look forward to future business with you.
Sincerely yours,
模板8
Dear Mr/Ms xxx,
Thank you so much for your order of ABC products on October 26th. You have already paid us more than the wholesale price for these items, which is £xxx. We are now asking you to pay us the balance of £xxx within 14 days. This will be sent by return if received before the deadline date. If we do not receive the credit within this time, we will reserve the right to dispose of any goods you have paid for and not paid us.
We apologise for any inconvenience, but we need you to pay us as soon as possible.
Regards,
Wholesale Limited xxx
模板9
Dear
Sir / Madam,
I am writing to follow up on our previous conversation. I wonder if you wish to proceed with the remaining balance of your order [Order number]. The outstanding balance for this order is xxx, and we will need full payment before sending the package out. Please let me know if there is any way we can discuss this matter further.
Thank you in advance for your understanding, and we look forward to hearing from you soon.
Best regards,
模板10
Dear XXX,
Thank you for placing an order with our online store. Attached is the order confirmation and invoice. I believe all of your products have been delivered to your warehouse without any damage. However, after calculation, we found a difference between the actual amount paid by you and the balance due on the invoice. The total balance due will be $xxxx.
Please kindly remit the payment promptly so that we can ship out your next order as soon as possible. Please let us know if you have any questions or concerns; thank you!
模板11
Dear
We have not received the payment from you for the balance of your wholesale order. Please make a check to our company and mail it as soon as possible. If we do not receive the outstanding balance within ten days, we will be forced to cancel this previous order. We may even refuse to fill any future orders from you until this debt is paid.
Please mail your payment to
Thank you for your prompt attention to this problem.
Best regards,
模板12
Dear Mr Smith,
On January 10th, you placed an order that totalled $xxx for wholesale clothing items. I was planning to send your order when your credit card failed to go through due to expiration. We sent an email with the details of the transaction and the need to update your information for it to be processed.
As of January 17th, we have not received a response from you regarding this matter. We need the payment for the balance of $xxx as soon as possible to proceed with your order. You can pay by credit card or send us the money via PayPal here: www.paypal.com.
Please let us know if you have any questions.
Sincerely,
Together We can Make Your Business Great Again